Privacy Policy

Right Balance Pilates Privacy Policy

 Right Balance Pilates Privacy Policy terms & conditions

Right Balance Pilates
302-226-0549
info@rightbalancepilates.com

Right Balance Pilates respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

  • Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, or third-party reservation systems.

  • Data Usage: We use your data solely for schedule information, confirmation of appointments and general customer support.

  • Data Security: We protect your data with secure storage measures to prevent unauthorized access.

  • Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

  • MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

  • Messages are recurring, and message frequency varies.

  • Contact Right Balance Pilates at 302-226-0549 or info@rightbalancepilates.com for HELP or to STOP receiving messages.

  • Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP, CANCEL or UNSUBSCRIBE to info@rightbalancepilates.com or 302-226-0549.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

  • You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.

  • Non-Sharing Clause: We do not share your data with third parties for marketing purposes.  Right Balance Pilates will not sell, rent, or share the collected mobile numbers

What information do we collect?

We collect the following information from our clients:

  • Contact information, such as name, email address, and phone number

  • Demographic information, such as age, gender, and zip code

  • Payment information, such as credit card number and billing address

  • Health information, such as height, weight, and any relevant medical conditions

How do we collect information?

We collect information from our clients in a variety of ways, including:

  • When they sign up for a class or workshop

  • When they purchase a product from our online store

  • When they contact us by phone, email, or live chat

  • When they submit a form on our website

How do we use the information we collect?

We use the information we collect from our clients to:

  • Process payments and registrations

  • Send them appointment reminders and class schedules

  • Send them marketing communications, such as newsletters and promotions (with their consent)

  • Respond to their inquiries and requests

  • Improve our services

Do we share your information with third parties?

We will not share your information with third parties for marketing purposes. We may share your information with third parties in the following circumstances:

  • With service providers who help us run our business, such as our email marketing provider or our payment processor

  • If we are required to do so by law

How do we protect your information?

We take steps to protect your information from unauthorized access, use, or disclosure. These steps include:

  • Using secure sockets layer (SSL) encryption to protect your information when you submit it to us online

  • Limiting access to your information to authorized personnel

  • Requiring our employees to maintain the confidentiality of your information

Business Transfers

If Right Balance Pilates, or substantially all of its assets, were acquired, or in the unlikely event that Right Balance Pilates goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Right Balance Pilates may continue to use your personal information as set forth in this policy.

Your choices

You have a number of choices regarding your information:

  • You can choose not to provide us with certain information

  • You can opt out of receiving marketing communications from us

  • You can access and update your information


 RBP uses MINDBODY to power its business. You can view MINDBODY Privacy Policy at https://co.mindbodyonline.com/legal/privacy-policy